Payment Policy

Last Updated: September 20, 2025

This Payment Policy explains how payments are processed when placing an order on Crawford Espresso.

If you have any questions regarding payments, please contact our support team.

Email: support@crawfordespresso.com
Phone: (318) 558-6868
Customer Service Hours: Monday–Friday, 8 AM – 5 PM ET

Accepted Payment Methods

Crawford Espresso accepts the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

All payments are processed through secure, PCI-compliant payment providers.

Payment Authorization

When you place an order on our website:

  1. Your payment method is authorized at checkout.
  2. The authorization verifies that the payment method is valid and that sufficient funds are available.

This authorization does not immediately capture the payment.

Payment Capture

After an order is placed:

  1. Our system sends the order to our suppliers to verify inventory availability.
  2. Once the item is confirmed to be available for shipment, the payment is captured and processed.
  3. The order is then submitted for shipment.

If the item is unavailable or on backorder, the authorization will be voided and no charge will be processed.

Payment Security

All payments are processed through encrypted payment gateways that comply with industry security standards.

Crawford Espresso does not store or have access to full credit card details.

Refund Processing

If a refund is approved according to our Refund & Return Policy:

  1. The refund is issued to the original payment method used at checkout.
  2. Refunds are typically issued within 2 business days after approval.
  3. Most banks process refunds within 3–5 business days, depending on the payment provider.

Transaction Fees

Orders canceled after payment confirmation may be subject to a 3% non-refundable transaction fee.

This fee reflects payment processing costs charged by payment providers and financial institutions.

Payment Issues

If your payment is declined or fails authorization:

  • please verify your billing information
  • ensure sufficient funds are available
  • try an alternative payment method

If you continue to experience issues, please contact our support team for assistance.

Contact Information

Business Name: Crawford Espresso

Email: support@crawfordespresso.com
Phone: (318) 558-6868
Customer Service Hours: Monday–Friday, 8 AM – 5 PM ET